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Frequently Asked Questions

Q: Where can I get material safety data sheets (MSDS)?

We provide material safety data sheets (MSDS) that comply with international standards and have information on the proper handling, storage and disposal of our products.

Data sheets for many North American construction products are available online at www.graceconstruction.com.

Additional data sheets are available upon request from our Environment, Health & Safety Department.

Construction Products

Coreen Brown +1.617.498.4415 (Americas)
Jane Chin +1.617.498.4488 (Americas)
Sara Fairhurst +44.1753.637619 (Europe/Middle East)
Helen Visaya +63.49.549.7373 (Asia Pacific)

Packaging Technologies

Mani Subramanian +1.617.498.4304 (Americas)
Ian Morrison +44.1582.461867 (Europe/Middle East)
Theron Chen +86.21.5467.4678 x301 (Asia Pacific)

Engineered Materials / Refining Technologies / Specialty Catalysts / Discovery Sciences

Leslie Leno +1.410.531.8227
Brett Jurd +1.410.531.4000
David Curreri +1.617.876.1400

Grace Davison Europe

Dietmar Richter +49.624140300
24hr Emergency number
Svend Berger
Juergen Nolde

Q: How do I reach your customer service center?

We operate customer service centers dedicated to specific product lines.

Engineered Materials (Silica, Adsorbents & Colloidal)
+ 1 800.874.0686

Refining Technologies
+ 1 410.531.8240

Specialty Catalysts
- Polyolefin + 1 410.531.4413
- Chemical Catalyst + 1 410.531.4413
- Components + 1 410.531.8304

Discovery Sciences
+ 1 800.255.8324
+ 1 847.948.8600

Concrete and Cement Admixtures and Masonry Products
+1 800.432.6491

Waterproofing and Fireproofing Products
+1 866.333.3726

Can Sealants and Coatings
+1 877.327.3987

Q: What materials and products does Grace produce?

We have several product lines and offer:

  • Fluid catalytic cracking catalysts and additives used by petroleum refineries to convert distilled crude oil into transportation fuels and other petroleum-based products.
  • Hydroprocessing catalysts that upgrade heavy oils and remove certain impurities.
  • Polyolefin catalysts and catalyst supports that are essential components in the manufacture of polyethylene resins used in products such as plastic film, high-performance plastic pipe and plastic household containers.
  • Silica-based products that are used in a wide variety of industrial, consumer, biotechnology and pharmaceutical segments, such as ink jet paper, paints, toothpastes, precision investment casting, rubber compounds, insulated glass, as well as in edible oil refining and petrochemical processes.
  • Silica-based materials and chromatography columns, instruments, consumables and accessories used in life and analytical sciences applications.
  • Specialty construction chemicals, including performance-enhancing concrete admixtures, cement additives and masonry products.
  • Specialty building materials, such as fireproofing and waterproofing materials and systems.
  • Sealants and coatings for packaging that protect food and beverages from bacteria and other contaminants, extend shelf life and preserve flavor.