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Technical Customer Service

Grace Davison has assembled a Global Technical Customer Service(TCS) group, dedicated to developing worldwide technical partnerships with our customers. 

The group consists of experienced specialists whose primary objective is to ensure customer satisfaction regarding application and product performance related issues. Working closely with our global sales organization, TCS strives to exceed customer expectations.

The TCS group is centrally managed and regionally based, offering both local knowledge and worldwide support.

Laboratory facilities are available in the following locations:

  • USA – Baltimore, MD, supporting North America and Canada
  • Germany – Worms, supporting Europe, Middle East and Africa
  • Malaysia – Kuantan, supporting Asia-Pacific
  • Japan – Atsugi, supporting Asia-Pacific
  • China – Shunde, supporting China
  • Brazil – Sorocaba, supporting Latin America

Wherever you are located, you can always expect the same high quality of technical advice and support which is a pre-requisite for developing technical cooperation and successful business partnerships in the future.

Grace Davison is the second-longest continually operating chemical company in the United States.