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Privacy Policy

Your privacy on the Internet is important to us. Because we gather certain types of information about the users of the network of sites and services of W. R. Grace & Co.-Conn. ("Grace"), we believe you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. You are responsible for keeping your own e-mail address, username, and password confidential.

Information Collection and Use

Grace is the sole owner of the personal information collected on this web site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Grace collects information from our users at several different points on our web sites. Wherever we collect personal information, we include a link to this Privacy Policy on that page. When you register with one of our sites, Grace may ask for your contact information (such as your e-mail address) and your demographic information (such as your zip code, industry and job function). We use demographic information to tailor your experience at our web site, showing you content and advertisements that we think might interest you. Grace may also ask for such information at other times, such as when you request information or when you decide to purchase products or services from Grace and/or our customers and suppliers. Grace will not disclose any of your personal information, except as described in this Privacy Policy, or when we believe in good faith that the law requires it, or to protect the rights or property of Grace. The information collected by Grace may be used in a number of ways. For example, Grace will share broad aggregated demographic information with our partners and advertisers. An example would be where Grace provides partners and advertisers with information about the percentage of men or women who visit our sites, or about the types of industries that users are interested in. Grace's goal in collecting personal information is to provide you, the user, with the most personalized web experience possible and with an efficient means to reach the right audience and know their needs. By knowing a little about you, Grace is able to deliver more relevant content, and hence a better service, to you.

Newsletter Subscription

We may send new registrants and subscribers a welcoming e-mail. We ask our new subscribers in the welcoming e-mail to then confirm their new subscription to the site as a way of protecting them from unwanted e-mails. New members receive product updates from Grace only if they follow the confirmation instructions in the welcoming e-mail. If new members do not wish to receive such updates, they do not need to take any action.

Orders

If you make a purchase through our site, the information obtained during your visit to the site, and the information that you give, such as your credit card number and contact information, is used for billing purposes and to fill orders. If we have trouble processing an order, this contact information is used to get in touch with the user. In addition, this contact information may be provided to third party suppliers and/or fulfillment agents that service your orders and requests. Credit card information will be shared with third parties only as necessary in order to provide the products and services you order. These third party suppliers, fulfillment agents and merchants have separate privacy and data collection practices, and Grace has no responsibility or liability for these independent policies.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information associated with the user. We use cookies to be reminded of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized service. This cookie is set when you register. Grace uses cookies on our sites to help track visits and process the items in your shopping basket. Cookies are also used to estimate our audience size. Each browser accessing Grace is given a unique cookie, which is then used to determine repeat usage versus initial usage, and to help in targeting ads based on user interests.

IP Addresses

We use IP addresses for purposes of system administration, and to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.

Links

This web site may contain links to other sites. Please be aware that Grace is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Security

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the one of the best encryption technologies -- SSL (128 bit). We use secure servers to protect all your personal information, including your name, address, e-mail and credit card information. It is generally considered safer than giving your information over the phone. We process your credit card number over our secure server that is the industry standard. Whenever we transmit any credit card information, we use a secure transmission method. To further protect your personal information, we store your credit card number in a separate location from your registration information.

Site and Service Updates

We also send users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with users to provide requested services and in regards to issues relating to their account via e-mail or phone.

Notification of Changes; Conflicts

If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. This page reflects the most up-to-date version of our privacy policy, and thus takes precedence over information provided in other documents.

Contact

If you feel that this company is not abiding by its posted policy, you should contact Grace's Copyright Agent for notice of claims of copyright infringement as follows:

By Mail: Copyright Agent,
W. R. Grace & Co.-Conn.,
7500 Grace Drive,
Columbia MD, 21044
By phone: +1 410.531.4000

Copyright © 2006, W. R. Grace & Co.-Conn. All rights reserved.